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Conditions of Sale

ASCAFO.COM requires that you agree to the following terms of sale when purchasing, we reserve the right to edit these terms without advance notification.

1. By purchasing you agree that you are 16 years of age or older. Any restricted items may require proof of age before they are despatched.
2. We will not sell, publish or share your personal information to any thrid parties and your e-mail address will only be used by ASCAFO.COM if your response is needed or if you have subscribed to our occasional updates or newsletters. As a result of this, by purchasing, you agree that you will not hold ASCAFO.COM responsible for actions or problems not caused by us.
3. You will agree to our delivery policy, which states that no refund will be given if you have purchased an item which could take 2 weeks to be delivered. If this is the case you will be notified by e-mail but no refund can be given until you receive the item.
4. You will agree to our returns, refunds and exchange policy and will not challenge it in any way, including the point that unless postage is free or the item defective, you will not receive a refund on postal charges.
5. You will not hold ASCAFO.COM responsible for damages or loss caused by external companies.
6. You agree that once despatched, an order is out of our control until it reaches you. Although we will do everything we can to assist you in the event of a lost item, we will not be held responsible for the loss nor will we accept complaints or negative feedback/reviews regarding the issue. We are unable to offer a refund for lost or damaged items until a successful claim has been received from the post office.
7. You will not hold ASCAFO.COM responsible for payment issues or security threats on PayPal which is used as our payment gateway.
8. Your details will be stored on our secured and encrypted server for the purpose of your order only.
9. Any attempt to challenge our systems could result in your IP address being reported and ban.
10. Internet cookies may be stored on your computer from ASCAFO.COM to ensure we can provide you with the best possible service.
11. We do not monitor externally connected websites and therefore we will not be held responsible for the content on their websites.
12. You agree to not copy, reproduce or publically display our content without full permission from our IT representatives, this would breach our Copyright Notice.

If you need any assistance e-mail help@ascafo.com or call 020 3239 3349
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